Forum help and support
Webmail down?
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- #1 by stevencarson
- Is there a problem with the e-mail system? I use Outlook and can receive incoming mail but I have not been able to send anything for the last two nights - error 0x800ccc79. Also, when I try to log on to the webmail I get the message 'ERROR: - connection dropped by IMAP server'. Can you advise me on this? Many thanks.
- Posted on Thursday, 21st February 2008 at 7:11am
- #2 by admin
-
Hi
I have tested your account logged in to web mail first time found no problem with sending or receiving mails. Please check your outlook setting find information in the below links.
http://www.pulsewebhosting.com/forum/to ... e-503.html - Posted on Thursday, 21st February 2008 at 9:27am
- #3 by stevencarson
-
Hi
I'm still at work so I cannot check my Outlook settings yet but I am still unable to log onto webmail from here. When I enter my username and password I still get the 'ERROR: Connection dropped by IMAP server' message. I also get this on my home PC. What does this mean? Why am I getting this on two different PCs at different locations? Again, you advise is appreciated. - Posted on Thursday, 21st February 2008 at 1:07pm
- #4 by stevencarson
- Update - I got it sorted myself. Checked the 0x800ccc79 error code on Microsoft forum and it mentioned ISPs and static IP addresses so I took a chance and rebooted my wireless router and everything is working again. Just like the Royal Navy tv advert - switch it off and on again! Doesn't cause as much damage as kicking it. Bye
- Posted on Thursday, 21st February 2008 at 4:59pm
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