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Table prefix

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#1 by Regan

Hello, I am the owner of http://www.fantastic-football.co.uk and have recently purchased a vBulletin forum, my installation page needs a table prefix in my, mySQL database, but I don't know how to find my table prefix, if you could tell me how to find it I would be greatful, also I pay £13.99 for my hosting as I bought it in November or so, now the same offer is as low as £3.99 will my hosting package be moved to this low price?

Thank you, Regan.

Posted on Wednesday, 7th February 2007 at 6:53pm

#2 by admin

No prefix has been set at the moment so it doesn't exist. If you need to use a prefix you can set it to whatever you like.

Regarding your hosting payments, I have passed your details on to the billing department, and I am waiting for a response. I will post when they get back to me.

Posted on Thursday, 8th February 2007 at 11:41am

#3 by admin

Regan,

The billing deparment have informed me they will be contacting you soon regarding your payments.

Billing Department - 0800 915 8186 ( Mon - Fri, 8.30am - 5.30pm )

Posted on Thursday, 8th February 2007 at 12:23pm

#4 by Regan

Ok they've called me, is there anyway all my data can be kept and you just change my billing price, as it would be far to much hassle to transfer it all manually. Thanks in advance.

Posted on Thursday, 8th February 2007 at 5:40pm

#5 by admin

If it's possible and it probably will be, we will be more than happy to do that for you. I'm going to double check and will let you know tomorrow.

Posted on Thursday, 8th February 2007 at 5:59pm

#6 by admin

We have now changed your package and copied all your data across (see Professional package for all details). This new package provides the mysql database facilities you require to use a forum on your website.

The billing department will be in contact to settle payment details.

Posted on Friday, 9th February 2007 at 2:05pm

#7 by Regan

Thank you, so my billing will be ???

From now on, also can I get an E-Mail to regans1@supanet.com confirming this, and Thanks again.

Posted on Friday, 9th February 2007 at 7:14pm

#8 by admin

Billing have been informed that you would like correspondence to come through the e-mail address stated, and the Billing Department will be in contact in due course.

Posted on Tuesday, 13th February 2007 at 2:57pm

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