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Template override!!!

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#1 by madforgolf

Hi Why every time i update page then goto Finish website that my logo gets replaced each time with your template????

So annoying that i then have to go back into the control panel and goto CSS style and replace the files, then refresh for it to work again!
Is there anyway that this can be changed.

Posted on Monday, 13th August 2007 at 8:57pm

#2 by admin

Hi,

We have not experienced this problem during our testing of the web builder. This problem has now been escalated to the web development team and they are taking a look at your account. We will get back to you as soon as we hear anything.

Thank you for your patience.

Posted on Tuesday, 14th August 2007 at 10:19am

#3 by madforgolf

Thanks for reply as it kept happening i replaced the mainimg.jpg with my own but have not tried to edit any more pages. When i do i will let you know what the outcome is
regards
Marty

Posted on Tuesday, 14th August 2007 at 10:47am

#4 by madforgolf

NO Its still doing it after i finish website button-- even when i have changed the path and name How is it still overriding CSS style when i have removed the img from file!!!!

i will leave the templat on for 2 hours then i will delete it again hopefully for the last time
Hope your team can fix this
Regards
Marty

Ps didnt not get the form to shoe on the contact page (only the first line appears without a form)

Posted on Tuesday, 14th August 2007 at 11:06am

#5 by madforgolf

Have you found out why it keeps deleting the set-up.

Posted on Sunday, 19th August 2007 at 11:37pm

#6 by admin

The Web Development team have informed me that the problem has now been fixed and they wish to apologise for any inconvenience caused.

Posted on Monday, 20th August 2007 at 11:52am

#7 by madforgolf

Thanks i will try shortly and reply with results.

regards
Marty

Posted on Monday, 20th August 2007 at 11:55am

#8 by madforgolf

THe problem is not fixed. Now i cant even edit any pages only homepage. Your template still overrides any changes i make. I will leave it on for now if you want to take a look, but hopefully your team can explain how my files are deleted then replaced by your template. This occurs each time that i update page then goto finish website and make live. It cant just be happening to me, surely!!!

Regards,
Marty

Posted on Monday, 20th August 2007 at 1:27pm

#9 by admin

Web development have said there was an issue with the make site live function which has now been resolved. Please can you go back to the Web Builder Homepage and choose the professional version and try again.

Thanks

Posted on Monday, 20th August 2007 at 2:33pm

#10 by madforgolf

still template not working no use, and now even worse as the website is not working. it has inserted /webbuilder/which are not ment to be their?? . Have tried to get it changed back but because of your new setup i can't. It's very fustrating the number of times this is happening . The home page is the only page viewable on the internet (with YOUR template).The rest of the pages have webbuilder inserted - all read as follow i.e http://www.limavadybowls.com/news.html now reads http://www.limavadybowls.com/webbuilder/news.html where webbuilder wasn't there this morning.
Check the site
Please help to get this sorted as i dont want to be such a pain in the neck to you.

Regards

Marty

Posted on Monday, 20th August 2007 at 3:35pm

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